Care for you. {Care for the planet}

At alche{me}, we work to reduce our carbon footprint every step of the way. Our innovative technology is built to create precise skincare solutions in real time, manufacturing on demand with minimal wastage.

Your Bottle of alche{me}

alche{me} Bottle Components and Benefits

Founder's message

We all have different lifestyles, priorities, and skin types. Whether your focus is on clearing up acne, slowing down your skin’s aging, looking for that extra glow (or all 3!), you shouldn’t need a shelf full of products and a free evening.

Our brand was born out of the belief that our skincare routine could be made simple and effective, if products were tailored to each person’s unique needs. That’s why each bottle is formulated individually, to ensure that every ingredient that goes on your skin is exactly what you need.

 

All alche{me} products are manufactured right here in Singapore. Our GMP-certified, state-of-the-art laboratory follows a set of stringent quality control and safety measures to ensure that all our products deliver exactly what they are promised to do..

Our lab in Singapore

All alche{me} products are manufactured right here in Singapore. Our GMP-certified, state-of-the-art laboratory follows a set of stringent quality control and safety measures to ensure that all our products deliver exactly what they are promised to do..

Our technology

alche{me} uses an intelligent facial detection technology to fairly assess your skin. Based on your selfie, the algorithms estimate various criteria (size and number of wrinkles, dark spots, pores, etc.) and compare your results to your relevant peer group.

The additional details from your questionnaire, will help then to generate a preliminary recommendation according to your skin diagnosis, lifestyle and environment. You can modify your priorities, add comments and details, and opt for a scented formulation or a lighter texture when available. An alche{me} skincare expert will contact you to ensure that the final analysis is accurate. Once confirmed, the Singapore based state-of-the art lab gets to work on your personalised products.

FAQ

How can I make a purchase online?

Shopping at alcheme.one is easy:

  1. Take the online consultation
  2. At the end of the consultation add the products in your cart, click on “Add to Cart” for the item you wish to purchase
  3. To change the quantity of the item, change the number in the box under the “Quantity” column
  4. To review the items in your cart, click on the ‘Cart’ link
  5. If you have an applicable ‘Promo Code’, enter it and click on ‘Apply’. The total price will be updated with the discount
  6. Review your order at the Cart Page. Once you are ready to place the order, click on ‘Checkout’.
  7. Fill in all necessary details for your shipping details (No PO Box), click on ‘Proceed to Purchase’ to choose your preferred payment method
  8. Please review your orders again and total amount before completing the payment

You will receive a confirmation email shortly after you have placed your order. Your order is not confirmed until you receive a confirmation email.

Where can I try alche{me} products?

Wondering if you prefer with fragrance or fragrance-free? Our products are available at the following points of sale:

Naiise Iconic @ Jewel Changi Airport78 Airport Boulevard,

Jewel Changi Airport #02-205/206

Singapore 819666

10am-10pm daily / alche{me} skin experts present from 12:00 to 7:00 pm

Can I share more about my skin concerns ?

alche{me} has worked on its online consultation to bring you an interactive skin assessment. If you feel the consultation does not take into account all your skin concerns, or you would like to share about specific conditions, you can add in the “Notes” box during check-out.

Our skin experts check each and every order before proceeding to the personalisation and will recontact you in the avoidance of doubt and double confirm your skin priorities to ensure your products will be best for you.

Where can I get a face-to-face consultation ?

Our skin expert(s) are available daily at Naiise Iconic at Jewel Changi Airport, Level 2, Singapore, from 12:00 to 7:00 pm (subject to availability).

You will be able to have a face-to-face skin consultation and have your personalised products, custom-made on the spot.

alche{me} is also present through various pop-ups in Singapore, where you can come and have your skin consultation. Check out alchemeskincare social pages to find out more.

However alche{me} operates mainly online and offers free delivery. Our skin experts are available through chat on the website and through video-conferencing.

How does the reformulation guarantee works?

For any personalised products purchased, we offer the reformulation guarantee, within 31 days of your order. In the event your product was triggering skin reactions (such as further dryness, heavy breakouts, redness,..) we would offer a reformulated product.

Depending on the severity of your skin reaction, we might first send you different samples of formulations to find the most suitable formulation for your skin. Based on the results, we will exchange your products. Return shipping costs are to be borne by the customer; redelivery fees would be borne by alche{me}.